Integrated Report 2025
Integrated Value for Business, People and Investors
Chairman, ADNOC Distribution
Chairman, ADNOC Distribution
2025 marked a defining chapter in ADNOC Distribution’s journey as a leading mobility and convenience retailer. Against a dynamic and evolving operating environment, we delivered our strongest performance on record, reflecting considerable progress against our long term growth strategy.
litres
fuel volumes
AI-enabled intiatives underway across retail
CEO, ADNOC Distribution
CEO, ADNOC Distribution
Reflecting on ADNOC Distribution’s progress in 2025, this was a year defined not only by record performance, but by the continued strengthening of the platforms, capabilities, and disciplines that underpin long-term value creation and resilience.
AED
EBITDA
increase in net profit
Record-Total fuel
volume sold
+5%
compared to 2024
Fuel
transactions
+6%
compared to 2024
New service stations opened
Including 99 in KSA, bringing the total network to 1010
+13%
compared to 2024 On track to reach 1,150 target by 2028
New fast and super-fast EV charging points installed
Taking the total Company’s network in the UAE to 402
+83%
compared to 2024 On track to reach 500-750 charging points by 2028
YoY increase in non-fuel
transactions to 54 million
On track to achieve a target of 100% increase in transactions by 2030 vs. 2023
Convenience store
conversion rate
+50bps
compared to 2024
EBITDA
historical level
+11%
compared to 2024
Net Profit
historical level
+15%
compared to 2024
Record-level return on
capital employed
Industry-leading rate of return driven by efficient capital allocation
Net debt
to EBITDA
Reflecting a strong
balance sheet
Dividend distributed
in 2025
Offering attractive yield
capital
expenditure
Customer satisfaction
score, a record-high score
Reflecting years of progress in enhancing customer experience maturity and reinforcing our commitment to excellence.
AI-enabled
initiatives
either deployed or in advanced development, spanning personalization, productivity enhancements, improving service quality and operational efficiency.
Launched
A new concept that integrates fuel, ultra-fast EV charging, car care, dining and family-friendly spaces, creating community destinations and new revenue streams, with six flagship sites launched in 2025.
Launched
Driving exceptional C-store performance and strengthening brand recognition.
reward members
+16%
compared to 2024, scaling the platform and integrating loyalty more deeply across fuel, convenience retail and car care, reinforcing ADNOC Rewards as a core driver of customer engagement, repeat visits and data-led marketing.
Total Revenue
EBITDA
Net Profit
Earnings Per Share
New products introduced in 2025 across our lubricants portfolio
of our UAE fleet operates on
biofuels
of energy distributed for EV charges are clean and
renewables based
Share of renewable energy in total energy consumption
Reduction in emissions intensity in 2025 vs 26.2
for 2024
Total hazardous
Waste recycled
Abated through PV solar, biodiesel (B20 & B5), and energy efficiency projects and on track to achieve a 25% GHG intensity reduction by 2030
Total CSR
expenditure
Average hours of training provided to male
Average hours of training provided to female
All sites are Occupational Health and Safety Management System (45001:2018) certified
Independent directors
on the Board
Female representation
in Board
Instances of data breach
in the reporting year
Complaints with respect to data privacy, advertising, cybersecurity
Related to anti-competitive, anti-competitive monopoly and anti-trust practices
Information Security Management System (ISO:27001) certified
Chief Strategy, Transformation and Sustainability Officer ADNOC Distribution
Chief Strategy, Transformation and Sustainability Officer ADNOC Distribution
As we evolve and drive transformative change sustainability, remains central to our strategic vision and everyday decisions. We advanced our decarbonization roadmap, expanding solarization across our network, and furthered the rollout of fast and superfast EV charging while embedding AI across the value chain to enhance efficiency and reduce emissions.
Mangrove trees adopted by customers to date
Chairperson, ESG Subcommittee
ADNOC Distribution
Chairperson, ESG Subcommittee
ADNOC Distribution
At ADNOC Distribution, sustainability is a central consideration for how we operate, anchoring our responsibilities today and driving sustained value for tomorrow. As Chairperson of the ESG Subcommittee and an Independent Non-Executive Director, I have been encouraged to see sustainability become embedded more deeply across strategy, governance, and day-to-day operational decision-making, reinforcing company’s leadership in mobility and convenience retail.
Over
employees
Representing
nationalities
DRIVING
SUSTAINABLE GROWTH
Financial Capital
Our financial capital strategy is grounded in maintaining a robust balance sheet while delivering growth and consistent, long-term returns for our stakeholders. This disciplined approach enables us to navigate dynamic market conditions with confidence and agility.
BUILDING
RESILIENCE
Manufactured Capital
We seek to optimize our manufactured capital to deliver safe, reliable, lower carbon mobility. By embedding efficiency, digitalization, and sustainability into these assets, we integrate rooftop solar panels, biofuel logistics, and AI optimization to reduce energy use and emissions across our network.
PROTECTING
THE PLANT
Natural Capital
We are working to help protect the environment and champion sustainability across our operations. By embedding environmental considerations into our processes and decisions, we are shaping a more resilient and inclusive future.
EMPOWERING
PEOPLE
Human Capital
Our growth is driven by our people - our greatest asset. We aim to foster an inclusive, bias-free environment that champions continuous learning, well-being, and personal growth, empowering every employee to shape transformative progress.
STRENGHENING
COMMUNITIES
Social and Relationship Capital
We foster long‑term value creation for our stakeholders by building strong relationships with communities, customers, and suppliers - driving positive social impact through inclusive development, service excellence, and sustainable sourcing.
ADVANCING
INNOVATION
Intellectual Capital
Our intellectual capital powers our customer centric mobility leadership. Using AI driven insights, advanced analytics, and digital platforms we strive to deliver seamless, personalized experiences across fuel and non fuel retail, advancing innovation, accessibility, and sustainable mobility through strategic partnership\s.
